Policy
Cancellation Policy
Clear, fair, and the same for everyone. We'd rather tell you up front than have a surprise at refund time.
Your deposit
Non-refundable. The deposit — half of tuition — holds your seat and covers materials we order ahead of class.
If you've paid in full
Cancel 30+ days before class for a refund of the balance half. Your deposit is non-refundable, so we return the remaining balance. Within 30 days of class, payments are non-refundable.
Transfers
Your seat is transferable. If you can't make it, your seat can be given to another person — just let us know who's coming in your place at least 48 hours before Day 1.
A few things worth knowing
- Our class is capped at six students. When you reserve a seat, we stop taking new registrations for that spot — which is why refund timing matters.
- The deposit (the first half of a two-payment plan) is non-refundable. The balance (the second half) is due 30 days before class and is refundable up until then. If we haven't received the balance by that date, we'll reach out before releasing the seat.
- If we need to cancel the class (we never have, but life happens — weather, illness, anything we can't control), every student receives a full refund or a guaranteed seat in the next session, whichever they prefer.
- Plans change. If you're unsure about timing, reach out before paying — we'd rather have an honest conversation than a refund request.
Questions? Email Lauren or call (225) 529-1777.